Support
Need help with the Puzzle Rush game for iOS or Android? The answers to the most common questions are below. If yours isn't here, send us a message.
Common questions
How do I learn to play?
Tap How to Play on the Main Menu to play the tutorial again at any time.
I bought Remove Ads. How do I get it back on a new phone?
Remove Ads is available on Android for now, and is coming to iPhone and iPad later. On Android, open Settings and tap Restore Purchase, signed in to the same Google account you bought it with.
How do I get a refund?
Purchases are handled by Google Play, so refunds are too: use your Google Play order history.
How do I change my name or country?
In Settings, under Profile.
How do I report or block another player?
Open a puzzle they shared and tap Report, or tap their name and choose Block. You won't see a blocked player's puzzles again or be matched with them online.
How do I delete my data?
In Settings, tap Delete My Data. See the app privacy policy for exactly what that removes.
Contact us
The quickest way is Send Feedback in the game's Settings, which tells us which version and device you're on. Or write to us here, and include your email so we can reply.